Susan D2025-05-08Trustindex verifies that the original source of the review is Google. Very thorough they work hard to get to the root cause if not known I’ve been feeling amazing Patrick Molloy2025-04-11Trustindex verifies that the original source of the review is Google. Knowledgeable and friendly staff! Katie O'Neill2025-01-04Trustindex verifies that the original source of the review is Google. I have degenerative disc disease, (i.e. my lower back is really screwed up.) I've had this for fifteen years. It has gone out at different times, this was pretty bad. I'm a writer, and I couldn't write at my desk, I was stuck in my bed with my laptop for three weeks. I finally went to my general practitioner for a script, and selected OnPoint because of their reviews. I've moved here from Southern California. I've worked with numerous physical therapists and chiropractors over the years and OnPoint is BY FAR, the best I've ever worked with. Why? First, they got me back in my chair faster than any other PT or Chiropractor ever has. Next, I loved how they have a patient portal that will send me the exercises we have done so that I can download them, or virtually see them again, so I can properly do them at home. Chris, my physical therapist, taught me how to get myself back into alignment if I'd only "slightly" screwed myself over, LOL. He knew REALLY GOOD exercises to provide me, and the on hands manipulation he did, did NOT aggravate my pain, instead relieved it. (Yes, I've been to PT's who had hurt me in the past...sigh.) I cannot recommend OnPoint highly enough. - Katie John Lambie2024-12-12Trustindex verifies that the original source of the review is Google. They are very knowledgeable and have been really helpful in my recovery from a shoulder injury. Teresa Gregory2024-11-25Trustindex verifies that the original source of the review is Google. I am beyond grateful for the incredible care I received from OnPoint Therapy. From the moment I walked in, their professionalism, empathy, and expertise were evident. They took the time to thoroughly understand my condition and developed a tailored treatment plan that addressed my specific needs. I experienced remarkable progress, have regained my strength and flexibility. I couldn't be happier with the results. I highly recommend OnPoint Therapy to anyone seeking top-notch physical therapy services! Bill Albright2024-08-29Trustindex verifies that the original source of the review is Google. I was skeptical when I first came to OnPoint Physical Therapy. I met with Alisa and soon learned that she is a very compassionate person and she would do her best with my balance issues. I have seen her four times and I feel like I am making good progress. I am confident that by doing all the leg exercises that she has given me, I will gain muscular strength and not wobble when I walk. Good Job Alisa! L Naka2024-08-28Trustindex verifies that the original source of the review is Google. After breaking my ankle last spring finding a PT was a challenging part of my recovery. Calling several places and finding their phones answered by people out of state was a disappointment. On Point in Kent was a pleasure from the get go with Ahee and Joy answering all my questions with patience from the local office. The atmosphere is caring, professional, clean and supportive. The time Chris spent going over my injury the first visit ; where I was in recovery and what would likely be needed through my healing was a confidence builder. Since last June I have found the everyone supportive and kind. We drive 30 minutes from home to Kent and the care is well worth it. Thank you Ahee, Joy, Alisa and Chris for the care you put into your profession. Greg Shephard2024-08-21Trustindex verifies that the original source of the review is Google. They really know what they are doing! Patricia Glenn2024-06-10Trustindex verifies that the original source of the review is Google. This is an amazing, professional, friendly clinic! Ahi the receptionist always greets you with a smile- she’s very efficient also. The team of therapists are all professional and helpful. I’ve had two issues that have been resolved by the team. I recommend very highly! andre chevalier2024-04-21Trustindex verifies that the original source of the review is Google. Writing this review after successfully running over 14 miles - pain free. Prior to seeing Chris at OnPoint Physical Therapy, I was suffering with severe, stabbing low back pain that would get debilitating after only about 1-2 miles of light running and sometimes walking. The back injury had plagued me for the prior 8 months despite all the self help ideas I tried (stretching, rest, yoga, inversion table, massage, anti-inflammatories, diet) and even an osteopathic treatment from a DO. Nothing seemed to correct the issue and life was very frustrating having so much uncertainty about what my physical body could do without triggering the back pain. On my first visit to OnPoint, Chris was able to diagnose a pelvic alignment issue and do some key adjustments to get my pelvis back in alignment. After the first visit, I noticed a HUGE improvement. The next few weeks of treatment involved teaching me various core/stomach muscle exercises that have ultimately been critical to keeping my pelvis and SI joint in alignment with exercise and daily life. The reality is that I’ve gone from not being able to run 1-2 miles without stabbing back pain to running 14 miles (slow!) but pain free all thanks to Chris and the OnePoint team in about 2.5 months. I’m so thankful to have a top notch physical therapist in our community that provides truly outstanding care. Thank you Chris and your team at OnPoint. Easiest 5 STAR review I’ve ever written.
Our frequently asked questions help answer many of the questions and concerns we receive from new patients before the first visit regarding services, insurance, billing and processes.
An initial evaluation is considered your first visit as a patient of our clinic. A free consultation does not count as an initial evaluation. The initial evaluation is a more detailed visit with your physical therapist to determine a plan of care to best treat your condition. Often this includes a conversation about your condition, health history and goals. These visits often include stretches and exercises. Following your initial evaluation, you will work with us to schedule your next visits to help you get back to doing life better.
This depends on your individual needs. You and your physical therapist will develop a treatment plan together. This usually consists of two to three visits per week depending on your condition.
Absolutely! We provide treatment services for pediatric therapy and can work closely with your physician, schools and early childhood intervention program. Our therapists have experience working with children of all ages. A parent or legal guardian is required to be on-site for a child’s first visit.
Physical therapy, for some conditions, has been found to be as effective as surgery. Consider physical therapy before undergoing expensive and invasive surgeries.
The Centers for Disease Control and Prevention urges health care providers to reduce the use of opioids in favor of safe alternatives for long-term pain management. Physical therapy is a safe alternative. Physical therapy treats pain through hands-on care, movement and education.
Physical therapy can help with a wide variety of symptoms and conditions including but not limited to: ankle and foot pain, arthritis and joint pain, athletic injuries, Carpal Tunnel Syndrome, chronic pain, disc injuries, fall prevention and balance training, fibromyalgia, hand, wrist and elbow pain, headaches, hip and knee pain, low back and neck pain, mild stroke, nerve impingement, neurological rehabilitation, sciatica, shoulder pain, spine conditions, sprains and strains, stenosis, tendonitis, tennis or golfer’s elbow, temporomandibular joint and jaw pain, vestibular therapy, women’s health and worker’s compensation injuries.
A free consultation is a great opportunity to meet with a therapist to talk over your concerns. We do not even collect your insurance information. It truly is a free visit. It’s not time consuming, it helps you determine next steps for your care and it’s a good introduction to how physical therapy may help you.
Dress comfortably so you are free to move. Typically, patients wear shorts or loose pants, that allow for movement. Shoes should be supportive, such as a good-fitting pair of walking or running shoes.
You can expect to be talking with your physical therapist about your overall health, the specific condition you are being seen for, your home or work environment, your health habits and activity level and your leisure and recreational interests. Your physical therapist will complete an examination, which might include evaluating your strength, flexibility, balance, coordination and posture. Your physical therapist wants to help you to be as active and independent as possible. Together, you and your physical therapist will determine goals for your physical therapy.
If you have any questions for your physical therapist, write them down and bring them with you. Please fill out the new patient paperwork or arrive early enough to compete it prior to your appointment.
For your first appointment, please bring your photo ID, your insurance card, a list of your current medications and completed paperwork that you received prior to your appointment.
We have many appointment times to fit your schedule. We are open Monday through Friday and start seeing patients as early as 8 a.m. We can see patients over the lunch hour and have our last appointment scheduled for 6:20 p.m. Give us a call and we can usually schedule you within the next 24 to 48 hours.
While insurance policies may require you to visit a primary care provider first or limit your access to preferred providers only, all 50 states and the District of Columbia allow you to contact a physical therapist without a physician’s referral. You have the right to choose your own physical therapist. You are not obligated to receive physical therapy in any specific facility.
A Three Best Winner in Kent, WA